Senior Manager, Enterprise Insights

Key Accountabilities:

• Provides leadership to the Client Insights, Analytics Delivery, Digital Analytics and Research teams. Manages business requests, prioritizing the workload, advising on solutions, and delivering capabilities and Insights.
• Oversees the implementation of the Enterprise Insights strategies, leading and executing prioritization strategies and advises internal clients on workload and resource management.
• Develops, maintains, and manages high profile partnerships and/or collaborative working relationships with a wide variety of internal clients including senior leaders. Acts as a subject matter expert (SME) to the business, advising on Analytics best practices, solutions, providing recommendations on Enterprise Insights initiatives.
• Develops and manages departmental operational budgets in collaboration with the Managers; may present business cases for capital or operational expenditures or high-risk financial decisions.
• Oversees the development and implementation of Insights and Analytics business plans that aligns with the business units’ strategic direction and supports key initiatives for the enterprise.
• Leads the development of and advises on the execution of Insights and Analytics engagement standards, policies, practices and/or procedures (including SLAs and intake guidelines), to ensure compliance and enforcement for the team and across the enterprise.
• Manages vendor and external partner relationships and performance standards to provide line of sight to senior leadership.
• Provides strong people leadership by championing BCLC’s vision, mission, and values.  Models leadership behaviors that support engagement of staff, and drives culture and change management initiatives.  Identifies and implements future-focused resource planning needs. Practices meaningful recognition, and coaches/mentors and develops others.

Skills and Requirements

Education and Experience

• University degree in business, computer science, marketing or a relevant discipline;
• 7 - 8 years relevant experience in research and business intelligence/business analytics/data analytics role, including experience leading Managers;
• Experience in the gaming industry would be an asset;
• An equivalent combination of education and/or experience may be considered.

Technical Requirements

• Advanced knowledge of data analytic tools (Matillion, Snowflake, Collibra, Dataiku, Cognos, SAS, Qlik Sense or equivalents);
• Ability to work effectively in ambiguous situations;
• Ability to think quickly and respond appropriately to different audiences;
• Excellent strategic thinking skills;
• Demonstrated experience in managing and delivering Business Intelligence projects across different line of business, providing product performance measurement and data-driven recommendations that influence the course of the business initiatives and drive insights;
• Excellent team building and leadership skills, and proven ability to motivate, coach and develop;
• Solid experience understanding business needs, assessing the best tools to support them and delivering solutions in an agile manner;
• Demonstrated experience in developing the strategic design of a set of management reports and their presentation to a variety of audiences;
• Ability to communicate strategic direction into a detailed plan of action and the details of complex processes succinctly to a non-technical audience.