HR Manager

$90,000 - 110,000 / YEAR


About the company:

Founded in 1996, King’s Pastry is a leading bakery manufacturer supplying desserts to all major retailers and foodservice operators in North America. We have over 200 dedicated employees working at our state-of-the-art facility in downtown Mississauga. Our key to success lies in our passion for supplying quality products to our customers while thriving for continuous improvements. We have been growing fast and now looking for a high-energy, proactive and passionate HR Manager to join our great management team.

About the role:

Manages all key HR functions in support of the entire facility, including recruitment, performance measurement management, employee relations management, and overall leadership in staff engagement.

King's Pastry

King's Pastry


Mississauga, Ontario

Hiring Bonus ~ $1,100 CAD

Referral Reward ~ $5,500 CAD

Key Responsibilities:

Recruitment and Training:

  • Manages recruitment process, and all related activities, to include ad placement, applicant tracking, applicant screening, interview scheduling, and background check processes
  • Sourcing, recruiting, and attracting candidates from multiple sources/through multiple channels; actively manage online/outreach recruitment efforts
  • Manages the “on-premise” staffing agency programs and all other agencies used, facilitating all needs to match operational demands, to include candidate selection, employee relations issues, onboarding schedules, and terminations
  • Works with managers to identify quality candidates, assisting in the interview process, providing the necessary coaching and feedback for candidate selection
  • Responsible for ensuring the use of recruitment competency testing for direct hires, as well as contract associates
  • Delivers and/or oversees new hire orientation, food safety and health & safety training, and other training programs and processes for all departments at the plant, with collaboration with quality assurance team and health & safety committee
  • Supports the health and safety committee in identifying safety risks, as well as incidents and develops the action plans to address such matters

Performance Measurement:

  • Develop and execute a winning performance appraisal strategy in partnership with the senior management team
  • Develop and manage a performance appraisal system (KPI’s) that drives high performance for all departments of the company, with collaboration from senior management team
  • Works with Plant Manager and production group leaders to analyze employees’ performance (15-30-45-60 day reviews, as well as annual reviews), oversees training results, evaluates, and recommends next steps
  • Work with management to develop career opportunities for high potential employees

HR Policies Development and Regulatory Compliance:

  • Develops and updates HR policies and procedures
  • Develops and updates job descriptions
  • Ensures the maintenance of all personnel records and reports to meet compliance regulations, and to ensure successful third-party audits

Employee Relations

  • Maintain a pulse on the organization, understanding employee concerns, motivations and level of engagement. Develop and implement strategies to address employee concerns and cultivate a positive work environment
  • At the direction of Legal and senior management, conduct investigations related to policy violations, misconduct, or other circumstances that may result in disciplinary action
  • Develops or reviews and approves drafts of documentation related to employee relations matters and participates in all meetings with employees and their managers
  • Functions as primary open-door advocate to employees on employment related issues
  • Manages the employee relations process, to include investigation of employee complaints and disputes, recommends, and implements disciplinary action based on policies, and past practices

Other Duties:

  • Creates monthly headcount reports and other relevant reports for finance team
  • Responsible for obtaining and tracking weekly invoices from agencies, and working with cost accounting to provide all necessary reporting
  • Generates performance measurement reports using ERP system as required
  • Attends company scheduled meetings when applicable (i.e. food/health safety meetings, production meetings, department meetings.) and actively provide recommendations
  • Communicate with management team about various issues and corrective action plans
  • Performs other duties as required

Skills and Requirements

  • Bachelor’s degree in Human Resources, Business or related field preferred
  • 5 - 7 years of related human resources experience within a manufacturing setting strongly preferred
  • 2 years of management experience required
  • Fluency in English and Mandarin (or Cantonese)
  • Excellent verbal, written and listening communication skills
  • Demonstrated proficiency in Microsoft Office applications
  • Familiarity with using ERP systems preferred
  • Proactive, responsive, high energy, enthusiastic, accountable, professional, strong work ethic
  • Proven ability to partner with senior leadership team; build rapport with employees and external partners/vendors
  • Winning, can-do attitude
  • Superbly organized and attentive to detail
  • Strong negotiation and problem-solving ability
  • Ability to maintain objectivity and discretion with confidential information
  • Experience in a matrix reporting structure with a demonstrated ability to influence without authority

Established in 1996 by three immigrants from Montreal looking to provide more delicious desserts for grocery, restaurant and hospitality providers. King’s Pastry has grown from a small, humble commercial bakery to become a leading manufacturer of cakes, pastries and other desserts for every retail and food service need. We are a classic tale of hard work, perseverance and adaptability, which is why some of North America’s largest retailers and providers like Costco, Walmart, Safeway, Loblaws, Sysco and Gordon Food Service, amongst others, trust us to support their bakery programs.

Based in Mississauga, Ontario, just outside of Toronto – one of the most multicultural cities in the world – we draw inspiration from the incredibly diverse cultural and food scene around us to create unique, innovative and internationally-inspired flavor profiles for the masses. We understand what it’s like to establish new roots in a community, and know how important it is to find things that connect with those around us. Whether it is through delicious desserts, nostalgic tastes or building strong relationships around us, we are always looking one step ahead at emerging flavor trends to identify the next desserts consumers will desire so everyone can Taste the World.

    Company Awards

    Details of awards will be provided during the initial screening.

    Company Benefits

    Details of benefits will be provided during the initial screening.