Key Account Manager

$100,000 - 130,000 / YEAR


About King’s Pastry

King’s Pastry is a leading commercial bakery in Canada, founded in 1996. With our passion for desserts, infinite perseverance, high adaptability, and the spirit of innovation we have become a trusted and reputable dessert manufacturer. Our products are featured in the largest retailers and food service suppliers across North America. We have a 100,000 sqft. baking facility in Mississauga where have combined state-of-the-art automation with handmade artisanal capabilities. We work together as a team to bring the latest trends and innovation to our customers with speed. Our goal is to bring people together to share life’s moments with good food.

About the Role:

We are looking for an experienced Key Account Manager for our bakery in the Greater Toronto Area, this position will report directly to VP of Sales & Category Mgmt. The Key Account Manager (KAM) is responsible for building and maintaining strong customer relationships within the US and Canada. The KAM’s goal is to increase sales to our existing customers and acquire new customers to deliver continuous business growth. The KAM will collaborate with internal teams to build and execute customer business plans to achieve financial targets and exceed customer expectations.

King's Pastry

King's Pastry


Mississauga, Ontario

Hiring Bonus ~ $1,300 CAD

Referral Reward ~ $6,500 CAD

Key Responsibilities:

  • Build and maintain strong, strategic relationships with key customers.
  •  Identify potential customers in US and Canada and implement acquisition strategies.
  • Manage broker relationships to grow existing customers and acquire new accounts.
  • Understand the customer's strategy, business goals, needs, and challenges.
  • Develop and execute business plans for key accounts to achieve growth targets.
  • Create marketing plans and support marketing activities such as trade shows to grow sales and acquire new customers.
  • Negotiate contracts, pricing, and terms to maximize profitability.
  • Collaborate with internal teams (e.g., R&D, procurement, operations) to launch new customers and product innovation.
  • Track and report on key performance metrics, such as sales revenue, client satisfaction, and new customer acquisitions.
  • Assists in product forecasting and inventory management.
  • Analyze data to identify areas for improvement and develop action plans accordingly.
  • Use market and competitive insights to identify opportunities and threats for key customers and develop action plans.
  • Provide input for product innovation based on customer feedback and market trends.
  • Act as a liaison between the customer and internal teams to ensure effective problem resolution.

Skills and Requirements


  • Minimum 3 years in B2B food sales, US market experience strongly preferred.
  • Bachelor's degree in business, sales, or a related field is a plus.
  • Proven experience in sales and key account management, with a track record of exceeding sales targets.
  • Prior experience in retail or foodservice would be an asset 
  • Strong negotiation and communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Ability to work independently and as part of a cross functional team.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Knowledge of the industry and market trends.
  • Proficiency in CRM software and sales-related tools.
  • Prior experience selling to food distributors an asset.
  • Prior experience in managing food brokers is a benefit.
  • Understanding wholesale, warehousing and transportation would be an asset.
  • Proficient in using MS Office (Microsoft Excel, Word, PowerPoint, Outlook).

Established in 1996 by three immigrants from Montreal looking to provide more delicious desserts for grocery, restaurant and hospitality providers. King’s Pastry has grown from a small, humble commercial bakery to become a leading manufacturer of cakes, pastries and other desserts for every retail and food service need. We are a classic tale of hard work, perseverance and adaptability, which is why some of North America’s largest retailers and providers like Costco, Walmart, Safeway, Loblaws, Sysco and Gordon Food Service, amongst others, trust us to support their bakery programs.

Based in Mississauga, Ontario, just outside of Toronto – one of the most multicultural cities in the world – we draw inspiration from the incredibly diverse cultural and food scene around us to create unique, innovative and internationally-inspired flavor profiles for the masses. We understand what it’s like to establish new roots in a community, and know how important it is to find things that connect with those around us. Whether it is through delicious desserts, nostalgic tastes or building strong relationships around us, we are always looking one step ahead at emerging flavor trends to identify the next desserts consumers will desire so everyone can Taste the World.

    Company Awards

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    Company Benefits

    Details of benefits will be provided during the initial screening.